Privacy Policy

At Shanta Overseas, we value the privacy of our visitors and customers. This Privacy Policy outlines the types of personal information we collect, how we use it, and the steps we take to protect your privacy when you use our website. By accessing and using our website, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect

We may collect the following types of information when you visit our website:

Personal Information: When you contact us, register for our services, or make inquiries about our products, we may collect personal details such as your name, email address, phone number, shipping address, and payment details.
Non-Personal Information: We may also collect non-personal information such as your IP address, browser type, and other technical data related to how you access and interact with our website. This information helps us improve our services and user experience.

2. How We Use Your Information

The information we collect is used for the following purposes:

To process orders and fulfill product export requests.
To respond to your inquiries, provide customer support, and communicate with you regarding your orders or services.
To improve the functionality and content of our website.
To send you promotional materials, newsletters, or offers.
To ensure compliance with legal and regulatory requirements.

3. Data Security

We are committed to protecting your personal information. We use industry-standard security measures, such as encryption and secure servers, to safeguard your data against unauthorized access, loss, or alteration. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee the absolute security of your information.

4. Cookies and Tracking Technologies

Our website uses cookies and other tracking technologies to enhance your browsing experience. Cookies are small data files stored on your device that help us recognize you when you return to our site. You can control cookies through your browser settings, but please note that disabling cookies may affect your ability to use some features of our website.

5. Third-Party Services

We may use third-party service providers to assist us with various aspects of our business, including payment processing, data analysis, and marketing. These service providers may have access to your personal information only to perform specific tasks on our behalf and are obligated to protect your data.

6. Sharing Your Information

We do not sell, rent, or trade your personal information to third parties. However, we may share your information with:

Service Providers: Trusted third-party vendors that assist us in business operations (e.g., payment processors, shipping companies).
Legal Compliance: We may disclose your information if required by law, regulation, or legal process, or in response to lawful requests by public authorities (e.g., a court or government agency).

7. Your Rights and Choices

You have the right to:

Access, update, or delete your personal information by contacting us.
Opt-out of receiving marketing communications at any time by clicking the "unsubscribe" link in our emails or by contacting us directly.
Restrict the processing of your personal information in certain circumstances.

8. Children’s Privacy

Our website is not intended for children under the age of 18. We do not knowingly collect personal information from minors. If you believe that we have collected information from a child under 18, please contact us immediately, and we will take steps to delete the information.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

10. Contact Us

If you have any questions or concerns regarding this Privacy Policy or the handling of your personal information, please contact us